Why collaboration is our jam

Over the past 20+ years, our founder, Darcie Fitzpatrick has focused on building things, from digital products and services to stronger teams and workplace culture. 🌟

Darcie has worn a few hats (ok, a lot of hats): UX lead, transformation consultant, researcher, design director, art director, graphic designer.

And now… she runs Hey, Facilitator, a business that helps teams collaborate like pros and enjoy their time together.

Her secret weapons?
Design thinking, agile coaching, service design, and a love for open innovation, which she brings to Hey, Facilitator by providing collaborative experiences to help teams move faster, think bigger, and stay human along the way.

Darcie likes to say, “collaboration is my jam, problem-solving is my game, and empathy is my special sauce!”

about those Secret Weapons

Ready for no more bad meetings on your calendar?

📅 Let’s talk about collaboration

📩 Drop a note to yo@heyfacilitator.com

☎️ Send a text or call (206) 590-0728

High fives and awesome meeting vibes await! ✌️

Our brain power

That which fuels us also keeps us up at night. We are always brainstorming about operations and the way we think comes from a toolbox of frameworks for outcome-driven collaboration.

Open Innovation

Open Innovation flips the script on problem-solving. Instead of guarding ideas, it welcomes them from inside and out. It’s building a transparent culture where ideas flow, credit’s shared, and bold thinking is invited.

System thinking

Systems Thinking helps us make sense of complexity by looking beyond individual problems to understand how people, processes, and decisions are all holistically connected. It’s how we uncover root causes, not just symptoms.

service design

Service Design is how we step back to see the hoslistic picture. It’s a structured, human-centered way to map workflows across people, tools, and touch points, so what you deliver works for the people who need it.

Visual Collaboration

Visual Collaboration is how we bring people together to think, align, and solve problems in shared space. Whether mapping workflows, exploring ideas, or making decisions, visual tools help turn complexity into clarity and conversation into action.

✨ Ready to level up your collaboration game?

Let's Talk

Our intrinsic values

If someone asks what the culture is like at Hey, Facilitator, we point to these values. This rocks our soul and drives us forward, it’s what we bring from all parts of life to give through facilitation.

HUMANITY

Design for humans. Honor messiness, celebrate wins, grow from the in-between.

CURIOSITY

Stay endlessly curious. Ask questions, explore new ideas, learn from everyone.

UNITY

The best results come from shared voices, open minds, and collective momentum.

BRAVERY

Lead with courage. Be bold, take risks, and speak up, even with uncertainty.

INTEGRITY

Be self aware. Always do what feels right and own it when we get it wrong.

Ready to level up your collaboration game?

Let's Talk

So you’ve created an Ideal Customer Profile (ICP)… now what?

I’m Darcie, a facilitator and human-centered design leader who helps people turn insight into clear, confident action.

Hi there!

If you joined my Business Expert Session “Start with Insight: Defining a Human-Centered Sales Strategy,” thank you for being part of it.

And if you watched the recording, I’m glad you found your way here.

You spent time getting intentional about your customer and their journey with your business.

You explored what’s actually driving decisions through behaviors, motivations, needs, and goals.

That’s meaningful work. It also creates a foundation to build from.

➞ this is where a few questions start to pop up

You might be wondering:

Is this actually the right customer to focus on?
How much of this is based on what I know vs. assumption?
How should I use the templates provided?

Those are exactly the kinds of questions that help turn insight into strategic direction.

➞ I want to offer you a simple next step

A short, 30-minute working session with me where we take what you created and pressure test it.

This is a continuation of the expert session. A way to help you get a clearer sense of:

Who you want to focus on
What might still need validation
How you want to move forward

✨ PS: I’ve opened up a few complimentary sessions each week for people who joined the expert session or watched the recording.

Let’s keep the momentum going

➞ Customer Clarity Session

We’ll meet on a video call and walk through your ICP in the context of what you’re trying to do next.

It’s focused, collaborative time to help you strengthen your thinking, uncover opportunities, and move forward with confidence. In this working session, we will:

Identify what you know and where assumptions may be showing up
Surface gaps that could impact your sales, messaging, or product decisions
Connect your ICP to the decisions you’re making next
Clarify what (if anything) you may want to validate before moving forward

✨ This is not a sales pitch! If it turns out you want deeper support I’m happy to share what that could look like… no expectations.

➞ Save your spot with me

Book a session below. If none of these times work, reach out to yo@heyfacilitator.com and I’ll see what’s possible.

How might we help?

📅 Let’s talk about collaboration

📩 Drop a note to yo@heyfacilitator.com

☎️ Send a text (206) 590-0728

How might we help?

Let’s talk about collaboration

Drop a note to yo@heyfacilitator.com

Send a text (206) 590-0728

How might we help?

📅 Let’s talk about collaboration

📩 Drop a note to yo@heyfacilitator.com

☎️ Send a text (206) 590-0728

Service packages by function

Is your remote team ready to bring collaboration magic to their screen-filled workdays? 🔮

Our tailored service packages are designed to meet the unique needs of your team, whether you're strategizing, creating, or building client relationships. From entrepreneurs and product teams to account managers and creative leads, we craft sessions that align minds, spark ideas, and drive actionable results.

Let's Talk

These packages help you bring clarity, cohesion, and momentum to the things you do together.

One facilitator per package: ideal for groups of up to 8 people.
Have a larger group? No problem. We’ll add another facilitator and/or a moderator to keep things running smoothly.

➔ For product & creative teams

Looking to energize your team? Have a big ideation initiative on the horizon? Entering a new phase of product growth? These fun, dynamic packages are designed to spark a culture of co-creation and align on big ideas together.

Vibes & Velocity

Strengthen team trust, uncover what’s working (and what’s not), and step into the next chapter working better together.

Brainstorming Intensives

Ready to break through the blank page? Designed to unlock creative flow, spark bold thinking, and generate ideas fast.

Design Sprint Lab

A rapid-fire experience that helps your team define, prototype, and test solutions, without weeks of wheel-spinning.

➔ For entrepreneurs & Strategy Teams

Are you growing your business or starting a new one? Maybe you have a big new initiative to strategize. These packages will help you find a clear path forward and arm you with the insights you need to make confident decisions.

Clarity Quest

Gain a holistic view of how all parts of your business connect to ensure better decision-making and evolving your business model.

Operation: Optimize

Examine your business actions, processes, and tools in one visual map. Easily identify inefficiencies for opportunities to optimize.

The Customer Code

Gain valuable insights about clients, users or employees to build empathy, sharpen positioning, and inform strategic choices.

➔ For account management & Sales Teams

Have a high-stakes proposal on the calendar? Seeking shared alignment on quarterly or yearly goals? Maybe you’re kicking off a big new project. We’re here to make your client meetings human-centered with a lasting impression.

Planning Party

Transform good intentions into strategic actions. This hands-on planning session aligns vision with concrete steps.

The Scoping Canvas

Create a tailored scoping strategy that fits your prospects like a glove. Build a custom scoping canvas that hits the mark.

Kickoff Catalyst

Get on the same page from the get-go with a kickoff designed to build trust, align goals, and set a foundation for success.

👉 PS: Looking to mix things up? Combine packages to hit cross-functional goals.

Let's Talk

What if all meetings felt like collaborative experiences?

Hey, Facilitator originates from the simple insight that companies blame lack of collaboration for workplace failures.

86% of employees and executives cite lack of collaboration or ineffective communication for workplace failures.

Meanwhile, remote employees spend about one-third of their time collaborating. Aha! Hello, misalignment. 🤦

Lucky you, that ‘aha’ moment is where Hey, Facilitator steps in.

Want an in-person experience?

We love in-person vibes too and recognize the value of co-creating in the same room. 🎱

*In-person using Planning Session, Brainstorming Intensives, and Kickoff Catalyst packages*

Maybe you are planning a team retreat or yearly planning session, perhaps you have a global hybrid participants list.

If you’ve noticed by now, we love to collaborate. Even our discovery sessions feel more like a brainstorm to figure out how we can help you improve teamwork and communication.

And we partner with fantastic service providers to add unique experiences like virtual pilates, wellness sessions, vision parties, live events, and whatever else sparks the imagination.

Tell us All About It

How might we design super productive meetings to encourage trust-building, co-creation and focused attention, while devising a plan of action?

WE HAVE IDEAS ✌️

Designing how teams work together

Our approach helps people in the hybrid world feel aligned, stay engaged, and get things done. While having fun!

Whether you're an executive, group manager, or solo operator, Hey, Facilitator has something for you.

Ask us about:

Collaboration Audits
Bespoke Experiences
Facilitation Partnership

Elevate What You Do

Working with us

Think of Hey, Facilitator as your collaboration subject matter expert.

Our offerings are crafted to balance creative thinking with business goals, and aim to foster open communication and trust building, while giving space for psychological safety, continuous improvement, and change management.

We design for in-person, hybrid, and remote experiences. Plus we are industry agnostic.

Some ways to work with us:

Let's Talk

Collaboration Audit

Get an expert eye on where collaboration clicks and where it can level-up with our audit.

Bespoke Experience

Bring consensus to a collaborative meeting while having fun and devising a plan of action.

Facilitation Partner

Have an embedded guide for meetings that matter and decisions that need to stick.

✨ PS: Ask about the Possibility Zone, a week-long workshop intensive.

Let’s talk about collaboration

Please share a few details about the dynamics on your team(s) or at your organization. Then we’ll reach out to schedule a get to know you session.

You can also

📩 Drop a note to yo@heyfacilitator.com

☎️ Send a text (206) 590-0728

A 10-person team can accumulate about 300 hours of bad meetings per month.

Envision collaboration that brings out your team’s best

Working together Meetings are a collaboration point should be magic, not bad, let’s make it so

Yo, it’s time to level-up your collaboration game.

What if collaboration felt like an experience, not a meeting?

Imagine meetings thoughtfully designed to bring teams together

Imagine collaboration designed for connection, not chaos

What if meetings brought your team closer and got sh*t done?

At Hey, Facilitator, we know that better teamwork means better business so we are on a mission to redesign your bad meetings into collaborative experiences. 🚀

Explore Service Offerings

Service packages by function

Ready to fall into the magic of Collaboration Design? 🔮

Our tailored service packages are designed to meet the unique needs of your team — whether you're strategizing, creating, or building client relationships. From entrepreneurs and product teams to account managers and creative leads, we craft sessions that align minds, spark ideas, and drive real results.

These packages help you bring clarity, cohesion, and momentum to everything you do together.

One facilitator per package — ideal for groups of up to 10 people.
Got a larger group? No problem. We’ll add another facilitator and/or a moderator to keep things running smoothly.

31 hours of bad meetings per month… time to level-up your collaboration game

We redesign virtual meetings into collaborative experiences, because better teamwork means better business.

Let's talk

When collaboration has the magic touch, it leads to innovation, efficiency, and job satisfaction. Yet in today's screen-filled workdays, teams are missing the power of true connection. Lucky you, that’s where Hey, Facilitator comes in… ✌️

After a session participants feel engaged, organized, efficient, Happy, and Collaborative.

We level-up your team’s collaboration game by redesigning remote teamwork — turning virtual meetings into collaborative experiences that spark a culture of co-creation, with just the right mix of energy, alignment, safety, and action.

Tired of bad meetings? Time to level-up your collaboration game

Because the long-term effects of collaboration are clear — better teamwork means better business.

Let's talk

When collaboration has the magic touch, it leads to innovation, efficiency, and job satisfaction. Yet in today's screen-filled workdays, teams are missing the power of true connection. Lucky you, that’s where Hey, Facilitator comes in… ✌️

After a session participants feel engaged, organized, efficient, Happy, and Collaborative.

We level-up your team’s collaboration game by redesigning remote teamwork — turning virtual meetings into collaborative experiences that spark a culture of co-creation, with just the right mix of energy, alignment, safety, and action.

Remote work needs some love?
So level-up your collaboration game

The long-term effects of collaboration are clear — better teamwork means better business.

Let's talk about collaboration

When collaboration has the magic touch, it leads to innovation, efficiency, and job satisfaction. Yet in today's screen-filled workdays, teams are missing the power of true connection. Lucky you, that’s where Hey, Facilitator comes in… ✌️

After a session participants feel engaged, organized, efficient, Happy, and Collaborative.

We level-up your team’s collaboration game by redesigning remote teamwork — turning virtual meetings into collaborative experiences that spark a culture of co-creation, with just the right mix of energy, alignment, safety, and action.

Design-led.
People-powered.

Our founder, Darcie Fitzpatrick, is a super curious, people-loving designer who’s spent 20+ years building things — from digital products and services to stronger teams and healthier workplace culture.

She has worn a few hats (ok, a lot of hats): UX lead, agile coach, transformation consultant, researcher, graphic designer. And now? She runs Hey, Facilitator, a business that helps remote and hybrid teams collaborate like pros and enjoy their time together.

Darcie likes to say, “collaboration is my jam, problem-solving is my game, and empathy is my superpower!”

Some of the organization she has worked with include:

What folks are saying

“Darcie did a phenomenal job at helping our team work optimally together. She shined as a facilitator and guided activities to understand our unique needs.”

— Department of Defense, Kickoff

“I can’t say this enough, these sessions have been most productive. Awesome job getting us all together and leaving with some great solutions.”

— Red Hat, Retrospective

“During our collaboration, Darcie did an excellent job facilitating and leading several design thinking sessions that included cross-functional teams.”

— Mozilla, Brainstorming

ready For No more bad meetings?

To learn about our services please contact yo@heyfacilitator.com.

Or schedule a discovery call on the calendar here.

Cheers!

Collaboration Design Services

We design and facilitate collaborative virtual sessions for the hybrid world that encourage trust-building, co-creation, and focused attention, with tangible outcomes and a plan of action.

Our sessions enable teamwork, empathy, and psychological safety while having fun. We believe in principles of open innovation, design thinking, and agile coaching to bring a unique design-led approach to facilitation.

Check out our service model:

See our services

No more bad meetings.

We help remote-first companies ignite a mindset for innovation by guiding teams through facilitated virtual sessions that enable collaboration.

After a session by Hey, Facilitator, participants feel* engaged, efficient, organized, and happy. Leaving managers to feel confident in productivity and accountability.

Our sweet spots are Kickoffs, Brainstorms and Retrospectives.

*Feedback from ‘One-Word’ Retrospective sessions

Source Links

‘One-Word’ Retrospective: www.funretrospectives.com/one-word-before-leaving
Collaboration Benefits: www.zippia.com/advice/workplace-collaboration-statistics
Effects of Collaboration on Company Success: View Publication PDF

Core values

We don’t just talk about collaboration — we live it. These principles shape how we show up, spark momentum, and create real change with every team we work with.

Humanity

Design for humans. We honor messiness, celebrate wins, and learn from the in-between.

Curiosity

Stay endlessly curious. Ask questions, explore new ideas, and learn from everyone, always.

Authenticity

Come as you are. We bring our whole selves to the table and ground decisions in real insight.

Unity

The best ideas (and results) come from shared voices, open minds, and collective momentum.

Integrity

Own our impact. Do the right thing, even when it’s hard — and fess up when we get it wrong.

Bravery

Lead with courage. Be bold, take risks, and speak up — even when the path is uncertain.

Virtual teamwork falling short?
Level-up your collaboration game

Feeling the remote work slump? Level-up your collaboration game

Remote work got your team down? Level-up your collaboration game

Team spirit running low?
Level-up your collaboration game

Team connection feeling distant? Level-up your collaboration game

Workplace culture feeling flat? Level-up your collaboration game

Is teamwork feeling forced? Level-up your collaboration game

Culture shift got your team stuck? Level-up your collaboration game

Workplace culture got you down? Level-up your collaboration game

Redesign your workplace culture and level-up your collaboration game

Ensure employees feel connected: level-up your collaboration game!

Bring connection back to teams: level-up your collaboration game!

Striving for a culture of connection? Level-up your collaboration game!

Workplace culture undefined for the hybrid world? Turn meetings into experiences

Navigate workplace changes: level-up your collaboration game!

Redesign collaboration for the hybrid world

Redesign virtual meetings to adapt to workplace changes

Lead your team through change with collaborative experiences

As workplaces shift to remote and hybrid models, teams are missing the magic of connection.

Remote Work and Hybrid Models:

The transition to remote and hybrid work models has presented new challenges, such as maintaining cohesion and collaboration and ensuring that employees feel connected and engaged.

Change Management:

The rapid pace of technological and business changes requires companies to focus on effective change management strategies to ensure that employees can adapt to new ways of working and stay engaged.

Attracting and Retaining Top Talent:

The competitive job market will continue to make it challenging for companies to attract and retain top talent. Companies will need to focus on creating a positive and engaging work environment to compete for the best candidates.

Employee Well-being:

Employee well-being, including mental health and work-life balance, is a critical concern. Remote work and the blurring of work-life boundaries can contribute to burnout, so companies will need to prioritize employee well-being and provide support.

Building a culture of collaboration isn’t easy when screens replace in-person interaction. Lucky you, that’s where Hey, Facilitator steps in… ✌️

We help teams navigate change by designing and guiding virtual meeting experiences that bridge the gap between remote work and real connection. Our sessions are crafted to foster psychological safety, build alignment, and energize your team — whether you’re transitioning to remote or redefining collaboration.

Ready to bring collaboration magic to your calendar? 🪄

Let's talk

After a session participants feel engaged, organized, efficient, Happy, and Collaborative.
— ‘One Word’ activity feedback

Lack of collaboration is a top cause for workplace failures

When collaboration has that magic touch, it leads to innovation, efficiency, and job satisfaction.

Plus, the long-term effects are clear — better teamwork means better business. Yet in today's screen-filled workdays, teams are missing the connection of real collaboration. Lucky you, that’s where Hey, Facilitator comes in… ✌️

We level-up your team’s collaboration game by redesigning virtual meetings into collaborative experiences that spark a culture of co-creation, with just the right mix of energy, alignment, and action.

Ready to bring collaboration magic to your calendar? 🪄

Let's talk

After a session participants feel engaged, organized, efficient, Happy, and Collaborative.
— ‘One Word’ activity feedback

Virtual teamwork feeling strained? Level-up your collaboration game

When collaboration has that magic touch, it leads to innovation, efficiency, and job satisfaction.

Plus, the long-term effects are clear — better teamwork means better business. Yet in today's screen-filled workdays, teams are missing the connection of real collaboration. Lucky you, that’s where Hey, Facilitator comes in… ✌️

We level-up your team’s collaboration game by redesigning virtual meetings into collaborative experiences that spark a culture of co-creation, with just the right mix of energy, alignment, and action.

Ready to bring collaboration magic to your calendar? 🪄

Let's talk

After a session participants feel engaged, organized, efficient, Happy, and Collaborative.
— ‘One Word’ activity feedback

Collaboration Design Services

Let's Talk

We rely on design-led approaches along with our expertise in visual communication and user experience to craft bespoke virtual whiteboards. Then, we put on our facilitator hat to guide your team through the session — while coaching stakeholders on best practices to help with lasting impact. 🤠

Here’s how we make collaboration happen:

DESIGN: We create custom virtual whiteboards that feature well-sequenced, collaborative activities tailored to your meeting goals, objectives, availability, and the unique personalities of your attendees.
FACILITATE: We lead the session, guiding your team through the experience while fostering psychological safety — making sure every voice is heard.
COACH: We work directly with stakeholders to share best practices for running collaborative sessions, so they feel confident leading their own.
DELIVER: We leave behind the virtual whiteboard as a reusable tool, so your team can continue beyond the initial session.
FOLLOW UP: After the session, we check in to see how things are going and ensure accountability.

By combining design, facilitation, coaching, and follow-up, we help your team move forward with clarity, cohesion, and the tools to keep collaborating effectively.

🍏 SAMPLE COLLABORATION DESIGN FIRSTHAND

These sessions are designed to balance risk assessment with creative brainstorming — giving space for reflection, connection, and continuous improvement, while fostering open communication.

Collaboration Audit

Retrospective

Hit pause and reflect. We’ll celebrate what’s working, get honest about what’s not, and uncover steps to move forward.

Futurespective

Get creative about what lies ahead. Together, we’ll map out possibilities, set ambitions, and align on the future!

Use Cases

Facilitators within an Org:

When you want to participate in defining outcomes

Executive directors, CEOs, VPs:

When you want the team to be part of organizational change

Directors and Managers, Senior leaders:

When you want to try something new with the team

When you are in discovery mode and want to make something new

Partners at Consulting Agencies:

When you need an extra hand to deliver a customer session

Facilitating customer centric approaches

Value driven frameworks

Partnering with sales teams to

Hey, thanks for stopping by!

Bringing consensus to your World with elevated facilitation.

At Hey, Facilitator, we level-up your team’s collaboration game by designing and guiding bespoke meeting experiences that spark a culture of co-creation and guarantee a plan of action.

we know that better teamwork means better business so we are on a mission to redesign your bad meetings into collaborative experiences. Let’s go! 🚀

Redesigning virtual meetings into collaborative experiences! In today's screen-filled workdays, teams are missing the magic of connection. That’s where Hey, Facilitator comes in… ✌️

Redesigning virtual meetings into collaborative experiences! In today's screen-filled workdays, teams are missing the magic of connection. That’s where Hey, Facilitator comes in… ✌️ We level-up your team’s collaboration game by designing and guiding bespoke meeting experiences that spark a culture of co-creation... with just the right mix of energy, alignment, and action. Our superpowers? A blend of design thinking, agile coaching, service design, and open innovation, helping organizations spot inefficiencies, move faster, and make better decisions together. ✨ Ready to turn your next meeting into teamwork magic? Ask us about collaboration audits, bespoke sessions, or retainer options. Let’s make it happen.

Did you know a 10-person team can accumulate about 300 hours of bad meetings per month?

What if meetings felt like collaborative experiences?

At Hey, Facilitator, we know that better teamwork means better business so we are on a mission to redesign your bad meetings into collaborative experiences. Let’s go! 🚀

Checkout What we Do

Service packages by function

Is your remote team ready to bring collaboration magic to their screen-filled workdays? 🔮

Our tailored service packages are designed to meet the unique needs of your team, whether you're strategizing, creating, or building client relationships. From entrepreneurs and product teams to account managers and creative leads, we craft sessions that align minds, spark ideas, and drive actionable results.

Let's Talk

These packages help you bring clarity, cohesion, and momentum to the things you do together.

One facilitator per package: ideal for groups of up to 8 people.
Have a larger group? No problem. We’ll add another facilitator and/or a moderator to keep things running smoothly.

➔ For product & creative teams

Looking to energize your team? Have a big ideation initiative on the horizon? Entering a new phase of product growth? These fun, dynamic packages are designed to spark a culture of co-creation and align on big ideas together.

Vibes & Velocity

Strengthen team trust, uncover what’s working (and what’s not), and step into the next chapter working better together.

Brainstorming Intensives

Ready to break through the blank page? Designed to unlock creative flow, spark bold thinking, and generate ideas fast.

Design Sprint Lab

A rapid-fire experience that helps your team define, prototype, and test solutions, without weeks of wheel-spinning.

➔ For entrepreneurs & Strategy Teams

Are you growing your business or starting a new one? Maybe you have a big new initiative to strategize. These packages will help you find a clear path forward and arm you with the insights you need to make confident decisions.

Clarity Quest

Gain a holistic view of how all parts of your business connect to ensure better decision-making and evolving your business model.

Operation: Optimize

Examine your business actions, processes, and tools in one visual map. Easily identify inefficiencies for opportunities to optimize.

The Customer Code

Gain valuable insights about clients, users or employees to build empathy, sharpen positioning, and inform strategic choices.

➔ For account management & Sales Teams

Have a high-stakes proposal on the calendar? Seeking shared alignment on quarterly or yearly goals? Maybe you’re kicking off a big new project. We’re here to make your client meetings human-centered with a lasting impression.

Planning Party

Transform good intentions into strategic actions. This hands-on planning session aligns vision with concrete steps.

The Scoping Canvas

Create a tailored scoping strategy that fits your prospects like a glove. Build a custom scoping canvas that hits the mark.

Kickoff Catalyst

Get on the same page from the get-go with a kickoff designed to build trust, align goals, and set a foundation for success.

👉 PS: Looking to mix things up? Combine packages to hit cross-functional goals.

Let's Talk

Redesigning bad meetings into collaborative virtual experiences

Hey, Facilitator originates from the simple insight that companies blame lack of collaboration for workplace failures.

86% of employees and executives cite lack of collaboration or ineffective communication for workplace failures.

Meanwhile, remote employees spend about one-third of their time collaborating. Aha! Hello, misalignment. 🤦

Lucky you, that ‘aha’ moment is where Hey, Facilitator steps in.

Introducing ➔ Collaboration Design

We call what we do Collaboration Design. Which goes beyond facilitation.

It’s about intentionally crafting how people come together, think together, and move forward together. We treat every session like a well-designed product: with purpose, structure, and human connection at the core.

Our superpowers? A blend of design thinking, agile coaching, service design, and open innovation to help organizations understand inefficiencies and help teams move faster, think bigger, and stay human while they do it.

What Does That Look Like?

Collaborative experiences are designed to:

➔ Spark co-creation, focus, and momentum
➔ Strengthen psychological safety and team empathy
➔ Make space for real connection and have fun
➔ Devise a plan of action everyone can rally around

Why It Works

Collaboration Design works because it’s grounded in human-centered thinking. When meetings are purposefully crafted, they get actionable results while building trust and lasting alignment. Great teamwork doesn’t happen by accident, it happens by design. 🎯

Bonus: We help ensure accountability by following up with teams post-session to see how things are going.

Explore Service Offerings

Introducing, Collaboration Design

We call what we do Collaboration Design. Which goes beyond facilitation. 🤠

We rely on design-led approaches along with our expertise in user experience and visual communication to craft collaborative experiences.

Then, we put our facilitator hat on to guide groups through the sessions, while coaching stakeholders on best practices along the way. Here’s how we work:

By combining Compose, Co-create, and Celebrate, we help teams move forward with cohesion and the knowledge to level-up their collaboration game.

➔ start small with collaboration design

These offerings are designed for you to start small with collaboration design. The activities are crafted to balance creative brainstorming with risk assessment, and aimed to foster open communication while giving space for continuous improvement.

Let's Talk

Collaboration Audit

Get a fresh perspective on how your people work together with a tailored audit to highlight strengths and spot inefficiencies.

Bespoke Experience

We’ll learn about your people needs and design a custom meeting experience to align with those goals.

👉 Note: These sessions can be run remote, hybrid or in-person. Want something else? Tell us all about it.

When you want to align people around a set of ideas and actions.

We’re here for it.

When you are delivering a workshop and want to participate.

We’re here for it.

Guiding groups who want to taking ideas to action

If you want to think like your customers, and get everyone else aligned with the same vision, we can help you do that.

Hey, Facilitator helps teams seeking a dialogue guide to thoughtfully design work sessions, meetings, or retreats.

We lead groups of all sizes through bringing structure and alignment to complex endeavors.

There might also be popcorn. ✨

See what we can do

Why collaboration is our jam

Over the past 20+ years, our founder, Darcie Fitzpatrick has focused on building things, from digital products and services to stronger teams and workplace culture. 🌟

Ready for no more bad meetings on your calendar?

📅 Let’s talk about collaboration

📩 Drop a note to yo@heyfacilitator.com

☎️ Send a text or call (206) 590-0728

Our brain power

That which fuels us also keeps us up at night. We are always brainstorming about operations and the way we think comes from a toolbox of frameworks for outcome-driven collaboration.

Open Innovation

System thinking

service design

Visual Collaboration

✨ Ready to level up your collaboration game?

Our intrinsic values

If someone asks what the culture is like at Hey, Facilitator, we point to these values. This rocks our soul and drives us forward, it’s what we bring from all parts of life to give through facilitation.

HUMANITY

Design for humans. Honor messiness, celebrate wins, grow from the in-between.

CURIOSITY

Stay endlessly curious. Ask questions, explore new ideas, learn from everyone.

UNITY

The best results come from shared voices, open minds, and collective momentum.

BRAVERY

Lead with courage. Be bold, take risks, and speak up, even with uncertainty.

INTEGRITY

Be self aware. Always do what feels right and own it when we get it wrong.

Ready to level up your collaboration game?

So you’ve created an Ideal Customer Profile (ICP)… now what?

Hi there!

If you joined my Business Expert Session “Start with Insight: Defining a Human-Centered Sales Strategy,” thank you for being part of it.

And if you watched the recording, I’m glad you found your way here.

You spent time getting intentional about your customer and their journey with your business.

You explored what’s actually driving decisions through behaviors, motivations, needs, and goals.

That’s meaningful work. It also creates a foundation to build from.

➞ this is where a few questions start to pop up

You might be wondering:

Is this actually the right customer to focus on?

How much of this is based on what I know vs. assumption?

How should I use the templates provided?

Those are exactly the kinds of questions that help turn insight into strategic direction.

➞ I want to offer you a simple next step

A short, 30-minute working session with me where we take what you created and pressure test it.

This is a continuation of the expert session. A way to help you get a clearer sense of:

Who you want to focus on

What might still need validation

How you want to move forward

Let’s keep the momentum going

➞ Customer Clarity Session

We’ll meet on a video call and walk through your ICP in the context of what you’re trying to do next.

It’s focused, collaborative time to help you strengthen your thinking, uncover opportunities, and move forward with confidence. In this working session, we will:

Identify what you know and where assumptions may be showing up

Surface gaps that could impact your sales, messaging, or product decisions

Connect your ICP to the decisions you’re making next

Clarify what (if anything) you may want to validate before moving forward

➞ Save your spot with me

How might we help?

📅 Let’s talk about collaboration

📩 Drop a note to yo@heyfacilitator.com

☎️ Send a text (206) 590-0728

How might we help?

Let’s talk about collaboration

Drop a note to yo@heyfacilitator.com

Send a text (206) 590-0728

How might we help?

📅 Let’s talk about collaboration

📩 Drop a note to yo@heyfacilitator.com

☎️ Send a text (206) 590-0728

Service packages by function

Is your remote team ready to bring collaboration magic to their screen-filled workdays? 🔮

➔ For product & creative teams

Vibes & Velocity

Brainstorming Intensives

Design Sprint Lab

➔ For entrepreneurs & Strategy Teams

Clarity Quest

Operation: Optimize

The Customer Code

➔ For account management & Sales Teams

Planning Party

The Scoping Canvas

Kickoff Catalyst

Imagine meetings thoughtfully designed to bring teams together

Imagine collaboration designed for connection, not chaos

What if meetings brought your team closer and got sh*t done?

Remote work needs some love?
So level-up your collaboration game

Design-led.
People-powered.