What we’re all about
Hey, Facilitator is a Pacific Northwest-based with a distributed team.
We are designers of experiences, engineers of practices, and curators of insights. We love leading with curiosity to help people align around challenges and opportunities.
We have a collective background working across digital product, service organizations, innovation groups, impact-driven missions, and beyond.
Say ‘hello’ to our operators:
Darcie
Fitzpatrick
Head Facilitator
Lucinda
Burtt
Consulting Facilitator
Kristen Ackerman
Marketing Apprentice
Rachel
Petzold
Business Advisor
“The general community-oriented culture of the sessions reduced my intimidation for participating.”
— Participant, Red Hat, Virtual Team Building Retreat
Our super powers
That which fuels us also keeps us up at night. We are always brainstorming about operations and the way we think comes from our outcome-driven super powers.
Process Design
We design the path before we guide the room, shaping agendas, exercises, and visual tools that help groups move from messy ideas to shared understanding.
Neutrality
We don’t come in to make the decision for you. We hold the process, ask the right questions, and help the group reach a decision with clarity, confidence, and shared ownership.
Visual Thinking
We use visual facilitation, collaborative mapping, and dig into our favorite activity libraries to make complex ideas easier to see and explore. By turning conversations into information radiators.
Active Listening
We help teams navigate the tricky stuff: differing opinions, group dynamics, tension, and dysfunction, so the conversation stays productive instead of personal.
After a session participants feel happy, productive, engaged, and organized.
— Most popular words collected from “One Word” participant session reflections
Our intrinsic values
If someone asks what the culture is like at Hey, Facilitator, we point to these values. This is what drives us forward, and what we bring to give through facilitation.
HUMANITY
Design for humans. Honor messiness, celebrate wins, grow from the in-between.
RECIPROCITY
Share generously. Create value, build trust, leave something meaningful behind.
INTEGRITY
Be self aware . Do what feels right and humbly acknowledge when we get it wrong.
BRAVERY
Lead with courage. Be bold, take risks, and speak up, even with uncertainty.
TENACITY
Pursue goals despite obstacles. Be resilient. Ask for forgiveness not permission.
Our extended network
Partnering with a supportive network of organizations extends our reach, expertise and growth. We thank the wonderful people at these places for their help in making things happen.
Certified Women’s Business Enterprise
Open Source Library of Participatory Activities
Business Apprenticeship Program for Marketing
Design Industry Equity Mentor Program
Small Business Advising and Funding Support
Community of Practice for Facilitators
