We like big changes and we cannot lie
At Hey, Facilitator, we believe the best way to sustain organizational change is for the people affected by it to participate in making it happen.
We collaborate with executives and leaders to thoughtfully design and guide how teams navigate the thinking around what’s next.
There might also be popcorn. 🍿
Design makes everything possible
Our founder, Darcie Fitzpatrick, understands both the human side of change and the realities of getting work done. She is a human-centered designer and facilitator with 15+ years of experience across design, marketing, technology, and transformation.
As Principal Consultant, Darcie leads Hey, Facilitator by being an unbiased thinking partner to the executives and leaders responsible for making change land, and a mentor and collaborator to the teams carrying it forward.
Trusted to lead change initiatives for:
“During our collaboration, Darcie did an excellent job leading several design thinking sessions. Her ability to actively listen is a remarkable skill she’s mastered.”
— Firefox Focus, Product Owner
“Darcie did a phenomenal job at helping our team work optimally together. She shined as a facilitator and guided activities to understand our unique needs.”
— Naval Information Warfare, Manager
“I can’t say this enough, these sessions have been most productive. Awesome job getting us all together and leaving with some great solutions.”
— Red Hat, Transformation Manager
Orgs change alongside their people
Low employee engagement led to $10 trillion in lost productivity in 2025. Meanwhile, organizations are investing heavily in AI and transformation.
Yet realizing value from those investments depends on the collective intelligence of the people closest to the work. They help surface invisible labour, dependencies, risks, informal handoffs, and the everyday realities that define how transformation happens.
When employees participate in shaping change, engagement grows along with agency, trust, and adoption. It’s also pretty good for business. Check it out:
Participatory Transformation
Employee Agency
Up to 30% efficiency gains from team-focused transformations, especially when cross-functional teams work together. — McKinsey
Adoption Focus
83% of CEOs say people adoption matters more to AI success than the technology itself. — IBM
Collective Impact
70% of the value in successful AI transformations comes from people-related action, not the technology itself. — BCG
